T & N Reliable Nursing Care, LLC Ma is a Medicare-certified home health agency based at 31 Auburn Street in Worcester, MA 01609. Medicare first certified it in 2013, 13 years ago. Medicare has not published a quality star rating for it, which usually means too few patients in the reporting period rather than a problem. Its strongest result against the Massachusetts average is flu shot status checked; its weakest is got better at taking medicines correctly.
What is T & N Reliable Nursing Care, LLC Ma's Medicare record?
| Agency | T & N Reliable Nursing Care, LLC Ma |
|---|---|
| Address | 31 Auburn Street, Worcester, MA 01609 |
| Phone | (774) 823-3523 |
| Medicare provider number (CCN) | 227571 |
| Ownership | Proprietary |
| Medicare-certified since | 07/18/2013 |
How does T & N Reliable Nursing Care, LLC Ma score on Medicare's quality measures?
Medicare publishes 8 patient-outcome and process measures for T & N Reliable Nursing Care, LLC Ma. It is better than the Massachusetts average on 3 and worse on 2.
| Measure | T & N Reliable Nursing Care, LLC Ma | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 95.6% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | Not published | 86.7% | 88.6% | — |
| Got better at getting in and out of bed | Not published | 89.2% | 89.8% | — |
| Got better at bathing | Not published | 88.7% | 90.7% | — |
| Breathing improved | 78.5% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 43.7% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 98.8% | 94.4% | 94.4% | Better |
| Flu shot status checked | 97.7% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 89.3% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.6% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and medication issues addressed on time.
Where it trails: got better at taking medicines correctly and breathing improved.
What do patients say about T & N Reliable Nursing Care, LLC Ma?
58% of surveyed patients said they would definitely recommend T & N Reliable Nursing Care, LLC Ma, based on 27 completed surveys. The Massachusetts average is 77%.
| Survey question | T & N Reliable Nursing Care, LLC Ma | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 76% | 87% | 89% | Worse |
| Team communicated well | 85% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 85% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 78% | 83% | 85% | Worse |
| Would definitely recommend the agency | 58% | 77% | 79% | Worse |
Do T & N Reliable Nursing Care, LLC Ma's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for T & N Reliable Nursing Care, LLC Ma: the number of patient episodes was too small to report.
Which home health services does T & N Reliable Nursing Care, LLC Ma provide, and which does it not?
T & N Reliable Nursing Care, LLC Ma reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by T & N Reliable Nursing Care, LLC Ma? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does T & N Reliable Nursing Care, LLC Ma serve?
T & N Reliable Nursing Care, LLC Ma tells Medicare it serves 8 ZIP codes in Worcester and the rest of Worcester County, out of 49 in total.
- 01524
- 01527
- 01602
- 01604
- 01605
- 01609
- 01610
- 01612
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask T & N Reliable Nursing Care, LLC Ma before starting care?
Ask who sorts out the medication list
43.7% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about breathing and oxygen management
78.5% of patients had less shortness of breath by the end of care (Massachusetts average 89.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Worcester, MA?
These Medicare-certified agencies are also based in or near Worcester.
- Aveanna Home Health — 4.5 of 5 stars
- Acclaim Home Health Care, Inc — 3 of 5 stars
- Complete Vna — 3 of 5 stars
- Vna Care Network — 3 of 5 stars
- Aveanna Healthcare — 2.5 of 5 stars
- Loyal Home Care Services — 2.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is T & N Reliable Nursing Care, LLC Ma Medicare-certified?
Yes. T & N Reliable Nursing Care, LLC Ma is certified by Medicare under provider number 227571 and has been since 2013. Original Medicare pays certified agencies directly for covered home health care.
What is T & N Reliable Nursing Care, LLC Ma's Medicare star rating?
Medicare has not published a quality star rating for it, usually because it had too few patients in the reporting period.
Does T & N Reliable Nursing Care, LLC Ma provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
