Worcester Senior AdvisorAveanna Healthcare is a Medicare-certified home health agency based at 67 Millbrook St, Suite 405 in Worcester, MA 01606. Medicare first certified it in 1994, 32 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Massachusetts average of 3. It trails the Massachusetts average on 7 of the measures Medicare publishes and beats it on none.
What is Aveanna Healthcare's Medicare record?
| Agency | Aveanna Healthcare |
|---|---|
| Address | 67 Millbrook St, Suite 405, Worcester, MA 01606 |
| Phone | (508) 421-6800 |
| Medicare provider number (CCN) | 227407 |
| Ownership | Proprietary |
| Medicare-certified since | 10/17/1994 |
How does Aveanna Healthcare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Aveanna Healthcare. It is better than the Massachusetts average on 0 and worse on 7.
| Measure | Aveanna Healthcare | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 83.7% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 86.6% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.9% | 89.2% | 89.8% | About the same |
| Got better at bathing | 89.5% | 88.7% | 90.7% | About the same |
| Breathing improved | 67.4% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 72.7% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 86.6% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 34.7% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 76.9% | 78.1% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.7% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it trails: flu shot status checked, breathing improved and started care on time.
What do patients say about Aveanna Healthcare?
73% of surveyed patients said they would definitely recommend Aveanna Healthcare, based on 231 completed surveys. The Massachusetts average is 77%.
| Survey question | Aveanna Healthcare | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 83% | 87% | 89% | Worse |
| Team communicated well | 78% | 83% | 86% | Worse |
| Team discussed medicines, pain and home safety | 81% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 82% | 83% | 85% | About the same |
| Would definitely recommend the agency | 73% | 77% | 79% | Worse |
Do Aveanna Healthcare's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Aveanna Healthcare, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 78.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Same As National Rate | 10.1% |
Which home health services does Aveanna Healthcare provide, and which does it not?
Aveanna Healthcare reports offering skilled nursing, physical therapy, occupational therapy and home health aide. It does not report offering speech therapy and medical social work.
| Service | Offered by Aveanna Healthcare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Aveanna Healthcare serve?
Aveanna Healthcare tells Medicare it serves 75 ZIP codes in Worcester and the rest of Worcester County, out of 279 in total.
- 01005
- 01031
- 01037
- 01068
- 01083
- 01331
- 01366
- 01368
- 01420
- 01430
- 01436
- 01440
- 01452
- 01453
- 01462
- 01468
- 01473
- 01475
- 01501
- 01503
- 01504
- 01505
- 01506
- 01507
- 01510
- 01515
- 01516
- 01518
- 01519
- 01520
- 01522
- 01523
- 01524
- 01527
- 01531
- 01532
- 01534
- 01535
- 01536
- 01537
- 01540
- 01541
- 01542
- 01543
- 01545
- 01550
- 01560
- 01562
- 01564
- 01566
- 01568
- 01569
- 01570
- 01571
- 01581
- 01583
- 01585
- 01588
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
- 01611
- 01612
- 01740
- 01747
- 01756
- 01757
- 01772
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Aveanna Healthcare before starting care?
Ask about breathing and oxygen management
67.4% of patients had less shortness of breath by the end of care (Massachusetts average 89.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask how fast the first visit happens
Medicare's data shows Aveanna Healthcare started care on time for 83.7% of patients, against a Massachusetts average of 96.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask who sorts out the medication list
72.7% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Worcester, MA?
These Medicare-certified agencies are also based in or near Worcester.
- Aveanna Home Health — 4.5 of 5 stars
- Vna Care Network — 3 of 5 stars
- Acclaim Home Health Care, Inc — 3 of 5 stars
- Complete Vna — 3 of 5 stars
- Loyal Home Care Services — 2.5 of 5 stars
- Century Homecare LLC — 1.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Aveanna Healthcare Medicare-certified?
Yes. Aveanna Healthcare is certified by Medicare under provider number 227407 and has been since 1994. Original Medicare pays certified agencies directly for covered home health care.
What is Aveanna Healthcare's Medicare star rating?
2.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Aveanna Healthcare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and home health aide.
