Worcester Senior AdvisorCornerstone Healthcare Systems LLC is a Medicare-certified home health agency based at 65 James Street, Suite 220 in Worcester, MA 01603. Medicare first certified it in 2014, 12 years ago. Medicare has not published a quality star rating for it, which usually means too few patients in the reporting period rather than a problem. It trails the Massachusetts average on 8 of the measures Medicare publishes and beats it on none.
What is Cornerstone Healthcare Systems LLC's Medicare record?
| Agency | Cornerstone Healthcare Systems LLC |
|---|---|
| Address | 65 James Street, Suite 220, Worcester, MA 01603 |
| Phone | (774) 243-6555 |
| Medicare provider number (CCN) | 227596 |
| Ownership | Proprietary |
| Medicare-certified since | 10/27/2014 |
How does Cornerstone Healthcare Systems LLC score on Medicare's quality measures?
Medicare publishes 9 patient-outcome and process measures for Cornerstone Healthcare Systems LLC. It is better than the Massachusetts average on 0 and worse on 8.
| Measure | Cornerstone Healthcare Systems LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 45.8% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 52.3% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 29.6% | 89.2% | 89.8% | Worse |
| Got better at bathing | 36.8% | 88.7% | 90.7% | Worse |
| Breathing improved | Not published | 89.9% | 91.5% | — |
| Got better at taking medicines correctly | Not published | 85.3% | 88.3% | — |
| Medication issues addressed on time | 67.8% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 11.9% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 34.6% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.6% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: got better at getting in and out of bed, flu shot status checked and got better at bathing.
What do patients say about Cornerstone Healthcare Systems LLC?
24% of surveyed patients said they would definitely recommend Cornerstone Healthcare Systems LLC, based on 5 completed surveys. The Massachusetts average is 77%.
| Survey question | Cornerstone Healthcare Systems LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 62% | 87% | 89% | Worse |
| Team communicated well | 59% | 83% | 86% | Worse |
| Team discussed medicines, pain and home safety | 62% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 76% | 83% | 85% | Worse |
| Would definitely recommend the agency | 24% | 77% | 79% | Worse |
Do Cornerstone Healthcare Systems LLC's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Cornerstone Healthcare Systems LLC: the number of patient episodes was too small to report.
Which home health services does Cornerstone Healthcare Systems LLC provide, and which does it not?
Cornerstone Healthcare Systems LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Cornerstone Healthcare Systems LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Cornerstone Healthcare Systems LLC serve?
Cornerstone Healthcare Systems LLC tells Medicare it serves 18 ZIP codes in Worcester and the rest of Worcester County, out of 21 in total.
- 01501
- 01527
- 01536
- 01537
- 01545
- 01550
- 01562
- 01571
- 01583
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Cornerstone Healthcare Systems LLC before starting care?
Ask about transfer training
29.6% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who helps with bathing, and how often
36.8% of patients improved at bathing (Massachusetts average 88.7%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how fast the first visit happens
Medicare's data shows Cornerstone Healthcare Systems LLC started care on time for 45.8% of patients, against a Massachusetts average of 96.5%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Worcester, MA?
These Medicare-certified agencies are also based in or near Worcester.
- Acclaim Home Health Care, Inc — 3 of 5 stars
- Aveanna Home Health — 4.5 of 5 stars
- Complete Vna — 3 of 5 stars
- Vna Care Network — 3 of 5 stars
- Aveanna Healthcare — 2.5 of 5 stars
- Loyal Home Care Services — 2.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Cornerstone Healthcare Systems LLC Medicare-certified?
Yes. Cornerstone Healthcare Systems LLC is certified by Medicare under provider number 227596 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Cornerstone Healthcare Systems LLC's Medicare star rating?
Medicare has not published a quality star rating for it, usually because it had too few patients in the reporting period.
Does Cornerstone Healthcare Systems LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
