Worcester Senior AdvisorVna and Hospice of Greater Milford is a Medicare-certified home health agency based at 37 Birch Street in Milford, MA 01757. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Massachusetts average of 3. Its strongest result against the Massachusetts average is medication issues addressed on time; its weakest is met expected function at discharge.
What is Vna and Hospice of Greater Milford's Medicare record?
| Agency | Vna and Hospice of Greater Milford |
|---|---|
| Address | 37 Birch Street, Milford, MA 01757 |
| Phone | (508) 473-0862 |
| Medicare provider number (CCN) | 227063 |
| Ownership | Proprietary |
| Medicare-certified since | 07/01/1966 |
How does Vna and Hospice of Greater Milford score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Vna and Hospice of Greater Milford. It is better than the Massachusetts average on 1 and worse on 1.
| Measure | Vna and Hospice of Greater Milford | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 99.4% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 87.5% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.8% | 89.2% | 89.8% | About the same |
| Got better at bathing | 88.9% | 88.7% | 90.7% | About the same |
| Breathing improved | 90.8% | 89.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 87% | 85.3% | 88.3% | About the same |
| Medication issues addressed on time | 99% | 94.4% | 94.4% | Better |
| Flu shot status checked | 66% | 64.6% | 63.3% | About the same |
| Met expected function at discharge | 73.2% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.2% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: medication issues addressed on time.
Where it trails: met expected function at discharge.
What do patients say about Vna and Hospice of Greater Milford?
80% of surveyed patients said they would definitely recommend Vna and Hospice of Greater Milford, based on 344 completed surveys. The Massachusetts average is 77%.
| Survey question | Vna and Hospice of Greater Milford | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 87% | 89% | About the same |
| Team communicated well | 86% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 85% | 83% | 85% | About the same |
| Would definitely recommend the agency | 80% | 77% | 79% | Better |
Do Vna and Hospice of Greater Milford's patients end up back in the hospital?
Medicare rates Vna and Hospice of Greater Milford better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.3% |
Which home health services does Vna and Hospice of Greater Milford provide, and which does it not?
Vna and Hospice of Greater Milford reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Vna and Hospice of Greater Milford? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Vna and Hospice of Greater Milford serve?
Vna and Hospice of Greater Milford tells Medicare it serves 45 ZIP codes in Worcester and the rest of Worcester County, out of 71 in total.
- 01501
- 01503
- 01504
- 01505
- 01510
- 01516
- 01519
- 01520
- 01522
- 01524
- 01525
- 01527
- 01529
- 01532
- 01534
- 01536
- 01537
- 01540
- 01542
- 01545
- 01560
- 01562
- 01568
- 01569
- 01570
- 01571
- 01581
- 01583
- 01588
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
- 01611
- 01745
- 01747
- 01756
- 01757
- 01772
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Vna and Hospice of Greater Milford before starting care?
Ask what 'done' looks like
73.2% of patients reached the level of function Medicare expected by discharge (Massachusetts average 78.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Milford, MA?
These Medicare-certified agencies are also based in or near Milford.
- Preferred Transitions Home Health Care Inc — 4.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Vna and Hospice of Greater Milford Medicare-certified?
Yes. Vna and Hospice of Greater Milford is certified by Medicare under provider number 227063 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Vna and Hospice of Greater Milford's Medicare star rating?
3.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Vna and Hospice of Greater Milford provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
