Worcester Senior AdvisorPreferred Transitions Home Health Care Inc is a Medicare-certified home health agency based at 321 Fortune Boulevard, Suite 106B in Milford, MA 01757. Medicare first certified it in 2016, 10 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Massachusetts average of 3. It beats the Massachusetts average on 9 of the measures Medicare publishes and trails on none.
What is Preferred Transitions Home Health Care Inc's Medicare record?
| Agency | Preferred Transitions Home Health Care Inc |
|---|---|
| Address | 321 Fortune Boulevard, Suite 106B, Milford, MA 01757 |
| Phone | (978) 352-6640 |
| Medicare provider number (CCN) | 227666 |
| Ownership | Proprietary |
| Medicare-certified since | 07/25/2016 |
How does Preferred Transitions Home Health Care Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Preferred Transitions Home Health Care Inc. It is better than the Massachusetts average on 9 and worse on 0.
| Measure | Preferred Transitions Home Health Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 100% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 92.8% | 86.7% | 88.6% | Better |
| Got better at getting in and out of bed | 94.4% | 89.2% | 89.8% | Better |
| Got better at bathing | 93.7% | 88.7% | 90.7% | Better |
| Breathing improved | 94.7% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 93.7% | 85.3% | 88.3% | Better |
| Medication issues addressed on time | 99.7% | 94.4% | 94.4% | Better |
| Flu shot status checked | 74.9% | 64.6% | 63.3% | Better |
| Met expected function at discharge | 92.4% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.9% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, flu shot status checked and got better at taking medicines correctly.
What do patients say about Preferred Transitions Home Health Care Inc?
83% of surveyed patients said they would definitely recommend Preferred Transitions Home Health Care Inc, based on 529 completed surveys. The Massachusetts average is 77%.
| Survey question | Preferred Transitions Home Health Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 90% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 84% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 89% | 83% | 85% | Better |
| Would definitely recommend the agency | 83% | 77% | 79% | Better |
Do Preferred Transitions Home Health Care Inc's patients end up back in the hospital?
Medicare rates Preferred Transitions Home Health Care Inc better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 93.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Same As National Rate | 11.4% |
Which home health services does Preferred Transitions Home Health Care Inc provide, and which does it not?
Preferred Transitions Home Health Care Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Preferred Transitions Home Health Care Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Preferred Transitions Home Health Care Inc serve?
Preferred Transitions Home Health Care Inc tells Medicare it serves 52 ZIP codes in Worcester and the rest of Worcester County, out of 92 in total.
- 01005
- 01451
- 01453
- 01501
- 01503
- 01504
- 01505
- 01510
- 01516
- 01519
- 01520
- 01522
- 01523
- 01524
- 01525
- 01527
- 01529
- 01532
- 01534
- 01536
- 01537
- 01540
- 01543
- 01545
- 01560
- 01562
- 01564
- 01568
- 01569
- 01570
- 01571
- 01581
- 01583
- 01588
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
- 01611
- 01612
- 01740
- 01745
- 01747
- 01756
- 01757
- 01772
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Preferred Transitions Home Health Care Inc before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Milford, MA?
These Medicare-certified agencies are also based in or near Milford.
- Vna and Hospice of Greater Milford — 3.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Preferred Transitions Home Health Care Inc Medicare-certified?
Yes. Preferred Transitions Home Health Care Inc is certified by Medicare under provider number 227666 and has been since 2016. Original Medicare pays certified agencies directly for covered home health care.
What is Preferred Transitions Home Health Care Inc's Medicare star rating?
4.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Preferred Transitions Home Health Care Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
