Worcester Senior AdvisorHealth Alliance Home Health and Hospice is a Medicare-certified home health agency based at 60 Hospital Road in Leominster, MA 01453. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Massachusetts average of 3. Its strongest result against the Massachusetts average is met expected function at discharge; its weakest is falls with major injury.
What is Health Alliance Home Health and Hospice's Medicare record?
| Agency | Health Alliance Home Health and Hospice |
|---|---|
| Address | 60 Hospital Road, Leominster, MA 01453 |
| Phone | (978) 708-6513 |
| Medicare provider number (CCN) | 227009 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Health Alliance Home Health and Hospice score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Health Alliance Home Health and Hospice. It is better than the Massachusetts average on 1 and worse on 1.
| Measure | Health Alliance Home Health and Hospice | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 99.2% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 87.4% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.9% | 89.2% | 89.8% | About the same |
| Got better at bathing | 88.7% | 88.7% | 90.7% | About the same |
| Breathing improved | 92.9% | 89.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 84.7% | 85.3% | 88.3% | About the same |
| Medication issues addressed on time | 97.2% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 65.6% | 64.6% | 63.3% | About the same |
| Met expected function at discharge | 88.2% | 78.1% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.8% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge.
Where it trails: falls with major injury.
What do patients say about Health Alliance Home Health and Hospice?
87% of surveyed patients said they would definitely recommend Health Alliance Home Health and Hospice, based on 171 completed surveys. The Massachusetts average is 77%.
| Survey question | Health Alliance Home Health and Hospice | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 87% | 89% | Better |
| Team communicated well | 93% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 87% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 92% | 83% | 85% | Better |
| Would definitely recommend the agency | 87% | 77% | 79% | Better |
Do Health Alliance Home Health and Hospice's patients end up back in the hospital?
Medicare rates Health Alliance Home Health and Hospice better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.9% |
| Preventable hospital stays during care | Same As National Rate | 8.1% |
Which home health services does Health Alliance Home Health and Hospice provide, and which does it not?
Health Alliance Home Health and Hospice reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Health Alliance Home Health and Hospice? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Health Alliance Home Health and Hospice serve?
Health Alliance Home Health and Hospice tells Medicare it serves 17 ZIP codes in Worcester and the rest of Worcester County, out of 26 in total.
- 01331
- 01420
- 01430
- 01434
- 01436
- 01438
- 01440
- 01451
- 01453
- 01462
- 01468
- 01473
- 01475
- 01510
- 01523
- 01561
- 01564
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Health Alliance Home Health and Hospice before starting care?
Ask about fall prevention
1.8% of its patients had a fall with a major injury during care, against 1% across Massachusetts. Ask for a home safety review at the first visit and what they change after a fall.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Leominster, MA?
These Medicare-certified agencies are also based in or near Leominster.
- Better Care Home Health and Hospice, Inc. — 3 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Health Alliance Home Health and Hospice Medicare-certified?
Yes. Health Alliance Home Health and Hospice is certified by Medicare under provider number 227009 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Health Alliance Home Health and Hospice's Medicare star rating?
3.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 5 out of 5.
Does Health Alliance Home Health and Hospice provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
