Worcester Senior AdvisorBetter Care Home Health and Hospice, Inc. is a Medicare-certified home health agency based at 49 Pleasant Street, Suite a in Leominster, MA 01453. Medicare first certified it in 2013, 13 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Massachusetts average of 3. Its strongest result against the Massachusetts average is medication issues addressed on time; its weakest is met expected function at discharge.
What is Better Care Home Health and Hospice, Inc.'s Medicare record?
| Agency | Better Care Home Health and Hospice, Inc. |
|---|---|
| Address | 49 Pleasant Street, Suite a, Leominster, MA 01453 |
| Phone | (978) 537-2273 |
| Medicare provider number (CCN) | 227567 |
| Ownership | Proprietary |
| Medicare-certified since | 10/04/2013 |
How does Better Care Home Health and Hospice, Inc. score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Better Care Home Health and Hospice, Inc.. It is better than the Massachusetts average on 3 and worse on 4.
| Measure | Better Care Home Health and Hospice, Inc. | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 99.7% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 83.6% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 80.2% | 89.2% | 89.8% | Worse |
| Got better at bathing | 87.5% | 88.7% | 90.7% | About the same |
| Breathing improved | 93.3% | 89.9% | 91.5% | Better |
| Got better at taking medicines correctly | 81.6% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 98.3% | 94.4% | 94.4% | Better |
| Flu shot status checked | 64.6% | 64.6% | 63.3% | About the same |
| Met expected function at discharge | 61% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: medication issues addressed on time, breathing improved and started care on time.
Where it trails: met expected function at discharge, got better at getting in and out of bed and got better at taking medicines correctly.
What do patients say about Better Care Home Health and Hospice, Inc.?
84% of surveyed patients said they would definitely recommend Better Care Home Health and Hospice, Inc., based on 61 completed surveys. The Massachusetts average is 77%.
| Survey question | Better Care Home Health and Hospice, Inc. | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 87% | 89% | Better |
| Team communicated well | 93% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 88% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 88% | 83% | 85% | Better |
| Would definitely recommend the agency | 84% | 77% | 79% | Better |
Do Better Care Home Health and Hospice, Inc.'s patients end up back in the hospital?
Medicare rates Better Care Home Health and Hospice, Inc. worse than the national rate on: preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.9% |
| Preventable hospital stays during care | Worse Than National Rate | 16.1% |
Which home health services does Better Care Home Health and Hospice, Inc. provide, and which does it not?
Better Care Home Health and Hospice, Inc. reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Better Care Home Health and Hospice, Inc.? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Better Care Home Health and Hospice, Inc. serve?
Better Care Home Health and Hospice, Inc. tells Medicare it serves 15 ZIP codes in Worcester and the rest of Worcester County, out of 21 in total.
- 01420
- 01430
- 01436
- 01440
- 01452
- 01453
- 01462
- 01473
- 01475
- 01510
- 01523
- 01541
- 01543
- 01564
- 01606
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Better Care Home Health and Hospice, Inc. before starting care?
Ask what 'done' looks like
61% of patients reached the level of function Medicare expected by discharge (Massachusetts average 78.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about transfer training
80.2% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who sorts out the medication list
81.6% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Leominster, MA?
These Medicare-certified agencies are also based in or near Leominster.
- Health Alliance Home Health and Hospice — 3.5 of 5 stars
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Better Care Home Health and Hospice, Inc. Medicare-certified?
Yes. Better Care Home Health and Hospice, Inc. is certified by Medicare under provider number 227567 and has been since 2013. Original Medicare pays certified agencies directly for covered home health care.
What is Better Care Home Health and Hospice, Inc.'s Medicare star rating?
3 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 4 out of 5.
Does Better Care Home Health and Hospice, Inc. provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
