Worcester Senior AdvisorVna & Hospice of Greater Milford is a Medicare-certified hospice based at 37 Birch Street in Milford, MA 01757. It has been certified since 2009. It cares for about 104 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 5 out of 5 stars. The index flags 1 area where it is worse than the Massachusetts average, starting with share of skilled nursing minutes given on weekends.
What is Vna & Hospice of Greater Milford's Medicare record?
| Hospice | Vna & Hospice of Greater Milford |
|---|---|
| Address | 37 Birch Street, Milford, MA 01757 |
| Phone | (508) 473-0862 |
| Medicare provider number (CCN) | 221590 |
| Ownership | For-Profit |
| Medicare-certified since | 12/16/2009 |
How does Vna & Hospice of Greater Milford score on Medicare's Hospice Care Index?
Vna & Hospice of Greater Milford scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 2 of the indicators below and worse on 1.
| Indicator | Vna & Hospice of Greater Milford | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 23.2% | 52.9% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 9.4% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 36.7% | 36.4% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 7.2% | 8.3% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 16.6 min | 14 min | 19.9 min | Better |
| Share of skilled nursing minutes given on weekends | 4.7% | 8.6% | 9.6% | Worse |
| Patients visited by a nurse in the last 3 days of life | 94.6% | 93.3% | 89.3% | About the same |
Separately, 91.6% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 67.4% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Vna & Hospice of Greater Milford?
90% of family caregivers said they would definitely recommend Vna & Hospice of Greater Milford; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Vna & Hospice of Greater Milford | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 88% | 81% | 82% | Better |
| Team always provided timely help | 85% | 77% | 78% | Better |
| Team always treated the patient with respect | 95% | 91% | 91% | Better |
| Right amount of emotional and spiritual support | 94% | 91% | 91% | Better |
| Patient always got help for pain and symptoms | 79% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 85% | 82% | 83% | Better |
| Would definitely recommend the hospice | 90% | 85% | 85% | Better |
Where does Vna & Hospice of Greater Milford deliver care, and to whom?
49% of vna & hospice of greater milford's care is delivered at home and its largest patient group by diagnosis is cancer (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 49% |
| In a nursing facility | 33% |
| In assisted living | 17% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 29% |
| Dementia | 27% |
| Heart and circulatory disease | 18% |
| Other conditions | 15% |
| Respiratory disease | 9% |
| Stroke | 3% |
Which Worcester-area ZIP codes does Vna & Hospice of Greater Milford serve?
Vna & Hospice of Greater Milford tells Medicare it serves 43 ZIP codes in Worcester and the rest of Worcester County.
- 01005
- 01331
- 01453
- 01501
- 01503
- 01504
- 01505
- 01506
- 01507
- 01516
- 01519
- 01520
- 01522
- 01525
- 01527
- 01529
- 01532
- 01534
- 01535
- 01536
- 01540
- 01545
- 01560
- 01566
- 01568
- 01569
- 01570
- 01581
- 01583
- 01588
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01609
- 01610
- 01612
- 01747
- 01756
- 01757
- 01772
What should you ask Vna & Hospice of Greater Milford before choosing it?
Ask about weekend coverage
4.7% of its nursing time is delivered on weekends (Massachusetts average 8.6%). Ask who is on call Saturday and Sunday and whether routine visits happen then.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
All Medicare-certified hospices in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Vna & Hospice of Greater Milford Medicare-certified?
Yes. Vna & Hospice of Greater Milford is certified by Medicare under provider number 221590 and has been since 2009.
What is Vna & Hospice of Greater Milford's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Vna & Hospice of Greater Milford?
It cares for about 104 patients on an average day.
