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Vna Care Hospice Inc: Medicare Hospice Quality Record in Worcester, MA

Vna Care Hospice Inc is a Medicare-certified hospice in Worcester, MA with a Hospice Care Index of 10 out of 10 and 3 of 5 stars from family caregivers…

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Vna Care Hospice Inc is a Medicare-certified hospice based at 67 Millbrook St., 500 North in Worcester, MA 01606. It has been certified since 1986. It cares for about 198 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. Family caregivers rate it 3 out of 5 stars. It is better than the Massachusetts average on 2 of the index's visit and discharge indicators.

10 / 10Hospice Care Index
★★★☆☆3 / 5Family caregiver survey
198Patients on an average day
1986Medicare-certified since

What is Vna Care Hospice Inc's Medicare record?

HospiceVna Care Hospice Inc
Address67 Millbrook St., 500 North, Worcester, MA 01606
Phone(508) 756-7176
Medicare provider number (CCN)221513
OwnershipNon-Profit
Medicare-certified since12/05/1986

How does Vna Care Hospice Inc score on Medicare's Hospice Care Index?

Vna Care Hospice Inc scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 2 of the indicators below and worse on 0.

IndicatorVna Care Hospice IncMassachusetts averageU.S. averagevs. Massachusetts
Gaps in nursing visits longer than 7 days (lower is better)26.4%52.9%52.4%Better
Patients discharged alive within 7 days (lower is better)11.1%9.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)24.2%36.4%37.4%Better
Live discharge followed by a hospital stay and readmission to hospice (lower is better)8.7%8.3%8.5%About the same
Live discharge followed by death in hospital (lower is better)2%2.7%2.1%About the same
Nurse minutes per routine home care day15.4 min14 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends9.7%8.6%9.6%About the same
Patients visited by a nurse in the last 3 days of life93.8%93.3%89.3%About the same

Separately, 80.6% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 48.4% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).

What do families say about Vna Care Hospice Inc?

83% of family caregivers said they would definitely recommend Vna Care Hospice Inc; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionVna Care Hospice IncMassachusetts averageU.S. averagevs. Massachusetts
Team always communicated well82%81%82%About the same
Team always provided timely help76%77%78%About the same
Team always treated the patient with respect89%91%91%About the same
Right amount of emotional and spiritual support89%91%91%About the same
Patient always got help for pain and symptoms77%76%76%About the same
Caregivers rated the hospice 9 or 1080%82%83%About the same
Would definitely recommend the hospice83%85%85%About the same

Where does Vna Care Hospice Inc deliver care, and to whom?

86% of vna care hospice inc's care is delivered at home and its largest patient group by diagnosis is cancer (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home86%
In assisted living8%
In an inpatient hospice unit3%
In a skilled nursing facility2%
Primary diagnosisShare of patients
Cancer35%
Other conditions21%
Dementia15%
Heart and circulatory disease15%
Stroke8%
Respiratory disease7%

Which Worcester-area ZIP codes does Vna Care Hospice Inc serve?

Vna Care Hospice Inc tells Medicare it serves 68 ZIP codes in Worcester and the rest of Worcester County.

  • 01005
  • 01068
  • 01074
  • 01331
  • 01420
  • 01430
  • 01440
  • 01451
  • 01452
  • 01453
  • 01462
  • 01473
  • 01475
  • 01501
  • 01503
  • 01504
  • 01505
  • 01506
  • 01507
  • 01510
  • 01515
  • 01516
  • 01519
  • 01520
  • 01522
  • 01523
  • 01524
  • 01525
  • 01527
  • 01529
  • 01532
  • 01534
  • 01536
  • 01537
  • 01540
  • 01541
  • 01542
  • 01543
  • 01545
  • 01550
  • 01560
  • 01562
  • 01564
  • 01566
  • 01568
  • 01569
  • 01570
  • 01571
  • 01581
  • 01583
  • 01588
  • 01590
  • 01602
  • 01603
  • 01604
  • 01605
  • 01606
  • 01607
  • 01608
  • 01609
  • 01610
  • 01611
  • 01612
  • 01740
  • 01747
  • 01756
  • 01757
  • 01772

What should you ask Vna Care Hospice Inc before choosing it?

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Worcester, MA?

All Medicare-certified hospices in Worcester and the rest of Worcester County

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Vna Care Hospice Inc Medicare-certified?

Yes. Vna Care Hospice Inc is certified by Medicare under provider number 221513 and has been since 1986.

What is Vna Care Hospice Inc's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Massachusetts average is 9.2.

How large is Vna Care Hospice Inc?

It cares for about 198 patients on an average day.

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