Worcester Senior AdvisorCompassus - Greater Western Massachusetts is a Medicare-certified hospice based at 19 Midstate Drive, Suite 130 in Auburn, MA 01501. It has been certified since 2004. It cares for about 31 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Massachusetts average is 9.2. It is better than the Massachusetts average on 2 of the index's visit and discharge indicators.
What is Compassus - Greater Western Massachusetts's Medicare record?
| Hospice | Compassus - Greater Western Massachusetts |
|---|---|
| Address | 19 Midstate Drive, Suite 130, Auburn, MA 01501 |
| Phone | (508) 845-2379 |
| Medicare provider number (CCN) | 221560 |
| Ownership | For-Profit |
| Medicare-certified since | 12/21/2004 |
How does Compassus - Greater Western Massachusetts score on Medicare's Hospice Care Index?
Compassus - Greater Western Massachusetts scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Massachusetts average it is better on 2 of the indicators below and worse on 0.
| Indicator | Compassus - Greater Western Massachusetts | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 53% | 52.9% | 52.4% | About the same |
| Patients discharged alive within 7 days (lower is better) | 8.7% | 9.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 39.1% | 36.4% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 4.3% | 8.3% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0% | 2.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.5 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 7.4% | 8.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 96.3% | 93.3% | 89.3% | Better |
Separately, 100% of its patients received all seven recommended care steps at admission (Massachusetts average 95.5%) and 82.1% were visited by a nurse or social worker on at least two of their last three days (Massachusetts average 67.5%).
What do families say about Compassus - Greater Western Massachusetts?
78% of family caregivers said they would definitely recommend Compassus - Greater Western Massachusetts; the Massachusetts average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Compassus - Greater Western Massachusetts | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team always communicated well | 77% | 81% | 82% | Worse |
| Team always provided timely help | 61% | 77% | 78% | Worse |
| Team always treated the patient with respect | 87% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 91% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 71% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 78% | 85% | 85% | Worse |
Where does Compassus - Greater Western Massachusetts deliver care, and to whom?
60% of compassus - greater western massachusetts's care is delivered in a nursing facility and its largest patient group by diagnosis is stroke (38%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 60% |
| At home | 27% |
| In a skilled nursing facility | 9% |
| In assisted living | 4% |
| Primary diagnosis | Share of patients |
|---|---|
| Stroke | 38% |
| Cancer | 24% |
| Other conditions | 13% |
| Respiratory disease | 11% |
| Dementia | 10% |
Which Worcester-area ZIP codes does Compassus - Greater Western Massachusetts serve?
Compassus - Greater Western Massachusetts tells Medicare it serves 53 ZIP codes in Worcester and the rest of Worcester County.
- 01005
- 01074
- 01331
- 01366
- 01368
- 01420
- 01430
- 01436
- 01440
- 01451
- 01452
- 01453
- 01473
- 01475
- 01501
- 01506
- 01507
- 01516
- 01519
- 01520
- 01523
- 01524
- 01527
- 01535
- 01536
- 01537
- 01540
- 01542
- 01543
- 01545
- 01550
- 01562
- 01566
- 01569
- 01570
- 01571
- 01581
- 01585
- 01588
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
- 01611
- 01745
- 01747
- 01757
What should you ask Compassus - Greater Western Massachusetts before choosing it?
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
All Medicare-certified hospices in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Compassus - Greater Western Massachusetts Medicare-certified?
Yes. Compassus - Greater Western Massachusetts is certified by Medicare under provider number 221560 and has been since 2004.
What is Compassus - Greater Western Massachusetts's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Massachusetts average is 9.2.
How large is Compassus - Greater Western Massachusetts?
It cares for about 31 patients on an average day.
