Worcester Senior AdvisorRmg Home Care Inc is a Medicare-certified home health agency based at 11-15 Sandersdale Road in Southbridge, MA 01550. Medicare first certified it in 2010, 16 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Massachusetts average of 3. It trails the Massachusetts average on 9 of the measures Medicare publishes and beats it on none.
What is Rmg Home Care Inc's Medicare record?
| Agency | Rmg Home Care Inc |
|---|---|
| Address | 11-15 Sandersdale Road, Southbridge, MA 01550 |
| Phone | (774) 922-2699 |
| Medicare provider number (CCN) | 227518 |
| Ownership | Proprietary |
| Medicare-certified since | 03/23/2010 |
How does Rmg Home Care Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Rmg Home Care Inc. It is better than the Massachusetts average on 0 and worse on 9.
| Measure | Rmg Home Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 78.4% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 88.8% | 86.7% | 88.6% | About the same |
| Got better at getting in and out of bed | 67.7% | 89.2% | 89.8% | Worse |
| Got better at bathing | 72.9% | 88.7% | 90.7% | Worse |
| Breathing improved | 68% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 58.1% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 76.5% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 58.1% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 61.9% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.9% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: got better at taking medicines correctly, breathing improved and got better at getting in and out of bed.
What do patients say about Rmg Home Care Inc?
75% of surveyed patients said they would definitely recommend Rmg Home Care Inc, based on 41 completed surveys. The Massachusetts average is 77%.
| Survey question | Rmg Home Care Inc | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 87% | 89% | About the same |
| Team communicated well | 82% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 91% | 83% | 85% | Better |
| Would definitely recommend the agency | 75% | 77% | 79% | About the same |
Do Rmg Home Care Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Rmg Home Care Inc: the number of patient episodes was too small to report.
Which home health services does Rmg Home Care Inc provide, and which does it not?
Rmg Home Care Inc reports offering skilled nursing and home health aide. It does not report offering physical therapy, occupational therapy, speech therapy and medical social work.
| Service | Offered by Rmg Home Care Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Rmg Home Care Inc serve?
Rmg Home Care Inc tells Medicare it serves 12 ZIP codes in Worcester and the rest of Worcester County, out of 29 in total.
- 01501
- 01550
- 01570
- 01571
- 01602
- 01603
- 01604
- 01605
- 01606
- 01608
- 01609
- 01610
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Rmg Home Care Inc before starting care?
Ask who sorts out the medication list
58.1% of patients got better at taking their medicines correctly (Massachusetts average 85.3%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about breathing and oxygen management
68% of patients had less shortness of breath by the end of care (Massachusetts average 89.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about transfer training
67.7% of patients improved at getting in and out of bed (Massachusetts average 89.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Rmg Home Care Inc Medicare-certified?
Yes. Rmg Home Care Inc is certified by Medicare under provider number 227518 and has been since 2010. Original Medicare pays certified agencies directly for covered home health care.
What is Rmg Home Care Inc's Medicare star rating?
2 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 3 out of 5.
Does Rmg Home Care Inc provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does. It also reports skilled nursing and home health aide.
