Worcester Senior AdvisorResolution Home Care LLC is a Medicare-certified home health agency based at 360 W Boylston Street, Rm 205 in West Boylston, MA 01583. Medicare first certified it in 2023, 3 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Massachusetts average of 3. Its strongest result against the Massachusetts average is medication issues addressed on time; its weakest is met expected function at discharge.
What is Resolution Home Care LLC's Medicare record?
| Agency | Resolution Home Care LLC |
|---|---|
| Address | 360 W Boylston Street, Rm 205, West Boylston, MA 01583 |
| Phone | (774) 225-0864 |
| Medicare provider number (CCN) | 227773 |
| Ownership | Proprietary |
| Medicare-certified since | 07/10/2023 |
How does Resolution Home Care LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Resolution Home Care LLC. It is better than the Massachusetts average on 1 and worse on 9.
| Measure | Resolution Home Care LLC | Massachusetts average | U.S. average | vs. Massachusetts |
|---|---|---|---|---|
| Started care on time | 92.5% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 40.6% | 86.7% | 88.6% | Worse |
| Got better at getting in and out of bed | 40.8% | 89.2% | 89.8% | Worse |
| Got better at bathing | 23% | 88.7% | 90.7% | Worse |
| Breathing improved | 36.3% | 89.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 47.1% | 85.3% | 88.3% | Worse |
| Medication issues addressed on time | 100% | 94.4% | 94.4% | Better |
| Flu shot status checked | 60% | 64.6% | 63.3% | Worse |
| Met expected function at discharge | 8% | 78.1% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.6% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: medication issues addressed on time.
Where it trails: met expected function at discharge, got better at bathing and breathing improved.
What do patients say about Resolution Home Care LLC?
Medicare has not published patient survey results for Resolution Home Care LLC. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Resolution Home Care LLC's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Resolution Home Care LLC: the number of patient episodes was too small to report.
Which home health services does Resolution Home Care LLC provide, and which does it not?
Resolution Home Care LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide. It does not report offering medical social work.
| Service | Offered by Resolution Home Care LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Worcester-area ZIP codes does Resolution Home Care LLC serve?
Resolution Home Care LLC tells Medicare it serves 28 ZIP codes in Worcester and the rest of Worcester County, out of 40 in total.
- 01453
- 01501
- 01507
- 01510
- 01524
- 01527
- 01537
- 01540
- 01545
- 01550
- 01562
- 01566
- 01569
- 01570
- 01571
- 01581
- 01583
- 01590
- 01602
- 01603
- 01604
- 01605
- 01606
- 01607
- 01608
- 01609
- 01610
- 01612
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Resolution Home Care LLC before starting care?
Ask what 'done' looks like
8% of patients reached the level of function Medicare expected by discharge (Massachusetts average 78.1%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who helps with bathing, and how often
23% of patients improved at bathing (Massachusetts average 88.7%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask about breathing and oxygen management
36.3% of patients had less shortness of breath by the end of care (Massachusetts average 89.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Worcester and the rest of Worcester County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Resolution Home Care LLC Medicare-certified?
Yes. Resolution Home Care LLC is certified by Medicare under provider number 227773 and has been since 2023. Original Medicare pays certified agencies directly for covered home health care.
What is Resolution Home Care LLC's Medicare star rating?
1.5 out of 5 for quality of patient care. The Massachusetts average is 3.
Does Resolution Home Care LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and home health aide.
