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Care Central Vna & Hospice Inc: Medicare Home Health Ratings in Gardner, MA

Care Central Vna & Hospice Inc is a Medicare-certified home health agency in Gardner, MA: 3.5 of 5 stars for quality of patient care and 5 of 5 on the…

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Care Central Vna & Hospice Inc is a Medicare-certified home health agency based at 34 Pearly Lane in Gardner, MA 01440. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Massachusetts average of 3. It beats the Massachusetts average on 4 of the measures Medicare publishes and trails on none.

★★★½☆3.5 / 5Quality of patient care
★★★★★5 / 5Patient survey
82Worcester-area ZIP codes served
1966Medicare-certified since

What is Care Central Vna & Hospice Inc's Medicare record?

AgencyCare Central Vna & Hospice Inc
Address34 Pearly Lane, Gardner, MA 01440
Phone(978) 632-1230
Medicare provider number (CCN)227003
OwnershipNon-Profit
Medicare-certified since07/01/1966

How does Care Central Vna & Hospice Inc score on Medicare's quality measures?

Medicare publishes 11 patient-outcome and process measures for Care Central Vna & Hospice Inc. It is better than the Massachusetts average on 4 and worse on 0.

MeasureCare Central Vna & Hospice IncMassachusetts averageU.S. averagevs. Massachusetts
Started care on time99.8%96.5%96.6%Better
Got better at walking or moving around88.5%86.7%88.6%About the same
Got better at getting in and out of bed89.1%89.2%89.8%About the same
Got better at bathing89.4%88.7%90.7%About the same
Breathing improved93.3%89.9%91.5%Better
Got better at taking medicines correctly84%85.3%88.3%About the same
Medication issues addressed on time98.3%94.4%94.4%Better
Flu shot status checked68.4%64.6%63.3%Better
Met expected function at discharge78.9%78.1%71.7%About the same
Falls with major injury (lower is better)0.6%1%0.9%About the same
New or worsened pressure ulcers (lower is better)0.2%0.2%0.2%About the same

Where it stands out: medication issues addressed on time, flu shot status checked and breathing improved.

What do patients say about Care Central Vna & Hospice Inc?

88% of surveyed patients said they would definitely recommend Care Central Vna & Hospice Inc, based on 378 completed surveys. The Massachusetts average is 77%.

Survey questionCare Central Vna & Hospice IncMassachusetts averageU.S. averagevs. Massachusetts
Team gave care in a professional way93%87%89%Better
Team communicated well88%83%86%Better
Team discussed medicines, pain and home safety87%83%82%Better
Rated the agency 9 or 10 out of 1093%83%85%Better
Would definitely recommend the agency88%77%79%Better

Do Care Central Vna & Hospice Inc's patients end up back in the hospital?

Medicare rates Care Central Vna & Hospice Inc better than the national rate on: patients who went home and stayed home after care ended.

MeasureMedicare's categoryRisk-adjusted rate
Patients who went home and stayed home after care endedBetter Than National Rate91.1%
Preventable hospital readmissions in the 30 days after careSame As National Rate4.4%
Preventable hospital stays during careSame As National Rate10.1%

Which home health services does Care Central Vna & Hospice Inc provide, and which does it not?

Care Central Vna & Hospice Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.

ServiceOffered by Care Central Vna & Hospice Inc?
Skilled nursingYes
Physical therapyYes
Occupational therapyYes
Speech therapyYes
Medical social workYes
Home health aideYes
Round-the-clock or shift careNo. Home health is visits, not shifts.
Housekeeping, meals and errands on their ownNo. Medicare does not cover them unless tied to skilled care.
Long-term help with bathing and dressingNo. That is non-medical home care, which families usually arrange and pay for separately.

Which Worcester-area ZIP codes does Care Central Vna & Hospice Inc serve?

Care Central Vna & Hospice Inc tells Medicare it serves 82 ZIP codes in Worcester and the rest of Worcester County, out of 163 in total.

  • 01005
  • 01031
  • 01037
  • 01068
  • 01074
  • 01083
  • 01092
  • 01094
  • 01331
  • 01366
  • 01368
  • 01420
  • 01430
  • 01434
  • 01436
  • 01438
  • 01440
  • 01451
  • 01452
  • 01453
  • 01462
  • 01468
  • 01473
  • 01475
  • 01501
  • 01503
  • 01504
  • 01505
  • 01506
  • 01507
  • 01510
  • 01515
  • 01516
  • 01518
  • 01519
  • 01520
  • 01522
  • 01523
  • 01524
  • 01527
  • 01529
  • 01531
  • 01532
  • 01534
  • 01535
  • 01536
  • 01537
  • 01540
  • 01541
  • 01542
  • 01543
  • 01545
  • 01550
  • 01560
  • 01562
  • 01564
  • 01566
  • 01568
  • 01569
  • 01570
  • 01571
  • 01581
  • 01583
  • 01585
  • 01588
  • 01590
  • 01602
  • 01603
  • 01604
  • 01605
  • 01606
  • 01607
  • 01608
  • 01609
  • 01610
  • 01611
  • 01612
  • 01740
  • 01747
  • 01756
  • 01757
  • 01772

A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.

What should you ask Care Central Vna & Hospice Inc before starting care?

Ask how many visits a week to expect

Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.

Ask whether your plan treats it as in-network

Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.

Ask who answers after hours

Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.

All Medicare-certified home health agencies in Worcester and the rest of Worcester County

Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.

Common questions

Is Care Central Vna & Hospice Inc Medicare-certified?

Yes. Care Central Vna & Hospice Inc is certified by Medicare under provider number 227003 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.

What is Care Central Vna & Hospice Inc's Medicare star rating?

3.5 out of 5 for quality of patient care. The Massachusetts average is 3. Its patient survey rating is 5 out of 5.

Does Care Central Vna & Hospice Inc provide physical therapy at home?

Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.

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